Country Executive - Japan

We are looking for a country executive to kick start our presence in the Japanese market. This is a truly exciting role for a native Japanese speaker who is ideally passionate about games or crypto. It is a multifaceted role which will be the bridge between our central marketing and customer service functions and our local activity in Japan. This role is ideally based in London but if you are remote and have the right skills do apply, we like to remain as flexible as possible to get the right people on board.

Responsibilities

- Marketing activity in local language including - assisting in generating local promotions / translations and acquisition of customers in local market

- Customer service - dealing with escalated customers service tickets in local language in line with the operations team in London

- VIP management - working with the central team in London to identify VIPs and build relationships with them

- Translations - assisting with translating website copy, advertising, customer emails, games etc

Requirements

- Flexibility to work across multiple areas

- Excellent command of English & Japanese

- +2 years experience in a similar field - gaming experience is preferable

- Ability to work in the office or remote, will need to work autonomously and flexible hours

Benefits

It’s not all work, work, work at FunFair. You’ll get a load of holidays, 25 days a year, plus bank holidays on top.

We also want to give you a healthy helping of feel good, with private medical health insurance, a cycle to work scheme, season ticket loans and some of the best office spaces around which come bolted on with mindfulness and pilates classes each week.

Office perks are more routine than rare, with the odd pizza balanced off against something more healthy for those with stronger willpower. Chuck in some cool activities at the monthly social along with a big summer blow-out and you really are onto a winner.

We believe that everyone should be given the tools they need to grow, develop and evolve, whatever their position or role, and that’s why we provide training incentives. If you want to be part of an ambitious, innovative and focused start-up, surrounded by a friendly, inspiring team who will always have your back, apply now!


OUR VALUES

Never Settle: When everyone else is doing the same, we’re doing something brand new. We do only what’s best for our customers and players through constant innovation and persistent drive. Think differently. Always make the brave choice. Always move forward.

One Team: No matter your background. No matter your job title. You are Funfair. We may think independently, but we collaborate together. Be social. Inspire and be inspired. Be open to all we do so we can move forward and change the industry together.

Fair’s Fair: Fairness runs at the core of our business and heart of our culture. Customers, consumers, community and colleagues; we treat all with integrity and respect. Our Products may be trustless, but trust is key to how we interact. All opinions are valid, all individuals are respected, and all get a fair deal.

Seriously Fun: It is our job to entertain, so let’s enjoy the ride while we do. Show off your individuality and drive our creative spirit so players get the enjoyment they deserve. Embrace and encourage the weird, the different. Work hard, but seriously, have fun!

Apply now